How Hybrid Cloud Protects Public Safety Agencies from Outages and Ransomware

Eric Purdy on 2025 Nov 22nd

Public safety organizations — police, fire, EMS, dispatch centers, and emergency management — operate in environments where downtime is not an option.

Every second matters.
Every file matters.
Every piece of evidence matters.

The October 20, 2025 AWS outage showed how dependent North American agencies have become on cloud systems — and how dangerous that dependency can be.

Here’s why hybrid cloud architecture is now essential for public safety.

The Threat Landscape for Public Safety is Worse Than Ever

Outages affect emergency response

A 12-hour cloud outage can impact:

  • Dispatch systems

  • Body-camera uploads

  • Digital evidence review

  • CAD/RMS systems

  • Internal communication tools

  • Incident reporting

Ransomware targets police and municipalities

Over 40% of ransomware attacks in North America now target public-sector agencies.

One encryption event can cripple:

  • Evidence rooms

  • Dispatch logs

  • Surveillance archives

  • Case files

Chain-of-custody compliance

Evidence must remain unaltered, retrievable, and protected.

Hybrid Cloud Solves These Problems

Hybrid infrastructure gives public safety agencies:

Local servers for high-priority operations

Quick, reliable access to:

  • RMS

  • CAD

  • Active investigations

  • In-station video review

Canadian cloud (Cloud Haven) for backups and evidence

  • No egress fees

  • S3 compatible

  • Evidence stored in Canada

  • Lower operating costs

Global cloud for high-end workloads

Advanced analytics, AI, and scalable applications.

Why Cloud Haven Is Ideal for Public Safety

Zero Egress Fees

Evidence retrieval shouldn’t cost money.

Canadian Data Residency

Critical for police compliance.

Ransomware Resilience

Immutable backups protect evidence and records.

Fully Compatible

Works with all bodycamera systems (including NetCo), RMS/CAD exports, and video tools.

Redundancy

Even if AWS or Azure fail, Cloud Haven keeps storage online.

Conclusion

Public safety agencies need infrastructure built for:

  • Reliability

  • Continuity

  • Compliance

  • Cost control

  • Cyber resilience

Hybrid cloud offers the perfect balance — and Cloud Haven provides the Canadian-hosted layer that police, municipalities, and hospitals require.